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Refund Policy

If you are not 100% satisfied with your purchase, you can return the product (in its original condition) and get a full refund or exchange the product for another one, be it similar or not. You can return a product for up to 14 days from the date you purchased it.

  • Any shipping costs incurred for a return are the responsibility of the buyer. 
  • Please send us an email to customercare@witchesofinsta.com if you would like to organize a refund

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    Shipping

    • Complimentary ground shipping from Berlin, Germany 
    • Expected delivery dates vary depending on location. Expect 2 - 4 weeks for delivery outside of the EU.
    • Complimentary shipping is untracked
    • To add tracking to your order, please selected the 'add tracking' option during check-out
    • Digital Products will be available for download as soon as your purchase has been completed. For more information on downloading your order, see our FAQS

    Returns And Exchange

    • Accepted within 14 days of delivery
    • We do not provide return shipping labels

    Drop Us A Line

    We’re happy to answer any questions you have or provide you with an estimate. Just send us a message in the form below with any questions you may have.

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